Privacy Policies
Read carefully these privacy policies applicable to the access and use of the services provided by SANNA within the site oldsite.sannaofficial.com.
These privacy policies will apply to all visits to and use of the site and the content, information, recommendations, products and/or services offered to you on or through the site. By accessing and using the Site, you agree to these policies in their entirety, in addition to any other laws or regulations that apply to the Site and the Internet. If you do not accept these policies in their entirety, please leave the site.
SECTION 1 – ACCEPTANCE OF TERMS
By entering and/or using this site, the user acknowledges having read and understood these General Terms and Conditions and the Privacy Policies and agrees with them and complies with all applicable laws and regulations that are part of Colombian legislation. In addition, when the user uses any service provided on this site, for example, chat, email, social networks, or contests, he will be subject to the rules, guides, policies, terms, and conditions applicable to said service.
SECTION 2 – PRIVACY POLICIES
This site cares about the protection of personal data. That's why when you visit oldsite.sannaofficial.com, we help you control your data online.
In accordance with Law 1581 of 2012 and Decree 1377 of 2013, SANNA is considered responsible and/or in charge of the processing of personal data that it stores and collects from its clients in the development of its commercial activities, sales of its products in its network of stores or online channels, or in promotional events, among others, requires obtaining your authorization to continue with the processing of your data in accordance with the privacy policy, for the processing of your data which are available at oldsite.sannaofficial.com
This information provided may be processed, collected, stored, used, circulated, deleted, shared, updated, transmitted, and/or transferred to third parties in accordance and accordance with our treatment policies and to continue developing our commercial and promotional activities to keep you informed about news about our products, promotions offers and, in general, about any aspect related to our commercial activity.
SECTION 3 – PERSONAL INFORMATION
It is possible that from the relationship and interaction with SANNA, personal information is collected, such as: name, address, email, and social networks. Purchase information linked to credit and debit card numbers, billing, and shipping addresses.
SANNA also collects population and demographic information, such as age ranges, product preferences, and interests. SANNA may ask you for personal information when making a purchase, creating a user, or using our services, promotions, social networks, raffles, surveys, and, generally, when participating in activities with SANNA.
SECTION 4 – COOKIES
Cookies are small information files sent by the oldsite.sannaofficial.com website and emails, which are stored in your browser, so that the website can check your previous activity. Cookies allow us to have information about your preferences and session and allow you to move within areas of our websites without re-entering your data.
Cookies allow us to create more convenient and personalized shopping experiences for you. To do this, SANNA uses a third party to place cookies on your computer, and to collect information that is not personally identifiable. Although cookies contain a unique user number, they do not collect or store any personally identifiable information. You can configure your Internet browser so that it does not accept cookies.
SECTION 5 – USE OF INFORMATION
We will use the information we have collected about you to provide you with a pleasant shopping experience, fulfill your orders, and to notify you of offers on our products and services.
We will use your data for purposes related to your order; for example, to notify you of the status of your order or delivery. We may use your data for the purpose of evaluating your creditworthiness, for which we may use third parties.
If you have provided us with your data in connection with a promotion, event, (mobile) application, etc., we may send you emails and other messages related to the requested service. If you contact customer service, we will use your data (including your contact history) so that customer service can process your request and provide you with the best possible service. We may also contact you to ask your opinion after a sale of a product or service.
SECTION 6 – RELEASE OF INFORMATION
SANNA will treat your data confidentially. SANNA will not sell your data to third parties. If required by law, your data will be disclosed to third parties. In addition, they are contractually prohibited from using the data in any way other than as required. Steps have been taken to ensure that our service providers and processors working on behalf of SANNA protect the confidentiality of your data.
SECTION 7 – YOUR RIGHTS AS A BUYER
If you provide us with personal data through our websites or other channels, this is done entirely voluntarily, and you consent to our use of such data in accordance with the provisions of this privacy policy. You must provide the requested information to be able to access certain user benefits. In some cases, only people who have provided us with the necessary personal data will be able to order products, use certain services and take advantage of the activities and offers available on our site.
SANNA grants you the right to: (i) know, update and rectify your personal data, (ii) verify the authorization granted, (iii) be informed about the use that has been given to your personal data, (iv) present before the SIC the complaints that it considers, (v) revoke the authorization and request the deletion of any data when it considers that its rights have not been respected, (vi) free access to the personal data that it voluntarily decides to share with SANNA.
SECTION 8 – APPLICABLE LAW AND JURISDICTION
These terms and conditions of sale will be governed and interpreted in accordance with the laws of the Republic of Colombia. Any controversy from this document will be submitted to the competent judges in accordance with Colombian legislation. Therefore, SANNA and the user or buyer expressly waive any other jurisdiction that may correspond to them due to their present or future domicile.
SECTION 9 – HOW YOU CAN CONTACT US
If you have any questions or comments about the Site or these Terms and Conditions, or if you wish to make a complaint in relation to the Site, please contact us at the following points:
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